MacSonik Refund Policy

MacSonik offers you a 100% money-back guarantee on all our Mac Software. If by any chance our customers are not satisfied with the software then they can return it immediately. The dissatisfaction may be due to the bad result or quality so whatever may be the reason you can return our software. The customer can make a claim for money back or partial refund. Once the refund is processed, the customer will receive the money within 5 to 7 business days.

We will not ask for any personal information from customers and they are free to provide any information they find necessary. There is no need to register your details on our website in order to buy the Mac Tools. We ensure that our customers always be satisfied with our software and they remain protected from loss, misuse, or any type of altered information that are received by them.

Guidelines for Claiming Money Back or Refund

  • The software must be purchased from the official website of MacSonik or any other seller authorized by us.
  • Make sure that you make a refund of the software within 30 days from the date of purchase.
  • Your money will be refunded only if there are the following problems:-
    1. If in case the output generated by the Mac Software is not the same what you have got through the demo version of the same software.
    2. If out online technical support team fails to assist you in fixing your software related issue.

We will need a "Letter of Destruction" from our customers before returning their money to them. You will give us access to destroy the software application from all the computer systems on which it has been installed. You will allow us to inspect all the systems physically so that we get satisfied with the destruction action whether it is conducted properly in a safe way.

For Email Message

You will receive emails from us about the recent changes in the software and website. We will send you all the updates of the website, new releases, promotional offers, and special discounts through email messages. You will only receive these updates if you have submitted your permission through the newsletter. You can also unsubscribe to the newsletter from the removing option present in every email.

No Refund Shall be made in the Following Cases

  • If the refund is made due to the following reasons:-
    1. "I don’t want to use this software"
    2. "I have purchased this software mistakenly"
    3. "I was buying another software but I bought this one"
  • If you are unable to use the software and not having proper technical knowledge.
  • If you have bought the Mac Tool, from any unauthorized Source.
    1. If the software is purchased from MacSonik, fails to perform its action, you will be asked to upload the file to our FTP server so that we can work intensively with your issue. We provide NDA (Non-Disclosure Agreement), to our customers in which a contract is made not to disclose any type of information. Users are ineligible to claim for refund/ money back if they do not sign NDA with MacSonik
  • If you have purchased the tool without evaluating the performance of the demo version of the same tool.
  • If the refund has been made after 30 days from the date of purchase.
  • No Refund will be processed if the claim is made after 30 days from the date when it was purchased.

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2880 Zanker Road, Suite 203, San Jose, CA-95134, USA

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