Purchase FAQs

Frequently Asked Questions

Ans: Yes. MacSonik tools are designed to maintain complete data integrity throughout the migration, conversion, and backup process. Emails, attachments, folder hierarchy, metadata, timestamps, contacts, and other mailbox attributes remain unchanged after migration.

Ans: Absolutely. MacSonik applications process data locally on your Mac system without storing your information on external servers. This minimizes the risk of unauthorized access and helps maintain data privacy and confidentiality.

Ans: Yes. You can save exported or backed-up data to any synchronized Google Drive, OneDrive, or external storage location on your Mac.

Ans: Yes. MacSonik offers customer assistance 24/7 through email support, live chat, and technical consultation for installation, activation, migration, and troubleshooting.

Ans: Yes. The MacSonik products provide a free demo version that allows users to evaluate software functionality before purchasing the licensed edition.

Ans: MacSonik accepts major credit cards and debit cards using PayPal, PayPro and other secure online payment methods through trusted payment gateways.

Ans: Yes. MacSonik offers solutions suitable for both one-time migrations for file formats and long-term business requirements.

Yes. The MacSonik migration and backup solutions support bulk mailbox processing, making them suitable for organizations managing multiple employee accounts.

Ans: Yes. All email attachments, including PDF, DOCX, XLSX, PPT, ZIP, images, and other file types, are preserved during migration.

Ans: Yes. MacSonik preserves the original folder structure throughout the migration process.

Ans: Yes. Advanced filters allow users to migrate specific folders, date ranges, email addresses, or mailbox items.

Ans: Yes. The MacSonik Office 365 Tenant-to-Tenant Migration Tool supports migration between Microsoft 365 tenants while preserving mailbox structure and user data.

Ans: Yes. MacSonik supports migration between Gmail, Outlook, Office 365, IMAP accounts, and various cloud platforms.

Ans: Not necessarily. Permission requirements depend on the selected migration method and destination environment. Some migrations may support delegated access or user-level authentication.

Ans: Yes. The MacSonik IMAP Backup Tool allows users to download and store mailbox data locally in multiple file formats.

Ans: Common export formats include PST, MBOX, EML, PDF, MSG, CSV, and other supported formats depending on the product.

Ans: Yes. The tool is designed to handle large mailboxes while maintaining email integrity and folder structure.

Ans: Yes. Authorized administrators can back up multiple user mailboxes depending on account permissions.

Ans: Yes. Email attachments are included during the backup process.

Ans: Yes. Backup files can be restored using compatible email clients or migration solutions.

Ans: Yes. The MacSonik Office 365 Backup Tool supports PST export along with several other formats.

Ans: Yes. Folder hierarchy, read/unread status, timestamps, and metadata are preserved.

Ans: Yes. Bulk backup functionality is available for business environments.

Yes. Yes. The MacSonik MBOX Viewer allows users to view MBOX files independently.

Ans: Yes. Attachments can be previewed along with email content.

Ans: Yes. Large mailbox files can be scanned and viewed efficiently.

Ans: Yes. Email content and associated attachments are accessible within the viewer.

Ans: No. The MacSonik EML Viewer works independently without Outlook installation.

Ans: Yes. The MSG Viewer opens MSG files without requiring Outlook.

Ans: Yes. Email formatting, headers, and attachments remain intact.

Ans: Yes. The PST Viewer allows users to access PST mailbox data without Outlook.

Ans: Yes. Advanced search functionality in the MacSonik PST viewer tool helps locate specific emails quickly.

Ans: Yes. The OLM Viewer provides direct access to OLM mailbox data.

Ans: Yes. Supported mailbox items can be previewed from the OLM file.

Yes. Yes. Attachments remain associated with their respective emails during conversion.

Ans: Yes. You can convert multiple PST files into PDF and other supported formats.

Ans: Yes. Large PST files can be processed efficiently while preserving mailbox data.

Ans: Yes. The OLM Converter supports OLM to PST conversion while maintaining mailbox structure.

Ans: Yes. Supported mailbox items such as contacts, calendars, tasks, and emails can be converted.

Ans: The email content is converted to PDF. Attachment handling depends on the selected export settings and attachment type.

Ans: Yes. The MacSonik JSON Converter exports chats into structured JSON files.

Ans: Yes. Sender details, recipient information, timestamps, and other metadata are retained.

Ans: Yes. The MacSonik JSON Converter exports chats into structured JSON files. In fact, when these chats are downloaded directly from the platforms, they are often saved in JSON format by default, making it easier to manage, analyze, and migrate the data.

Ans: Yes, but users can review detected duplicates before confirming auto-deletion.

Ans: Yes. Users can manually select the original file and remove unwanted duplicates.

Ans:This can occur if duplicate files exist in other locations or synchronization services recreate copies. Running a fresh scan is recommended.

Ans: Activation details are typically sent to the registered email address after successful purchase.

Ans: Yes. License transfer may be possible depending on the license type and activation policy.

Ans: Verify the activation credentials and software version. If the issue persists, contact MacSonik support with your order details.

Ans: License validity depends on the yearly purchased plan or license types such as Home, Admin, Technician, and Enterprise.

Ans: Migration speed depends on mailbox size, internet connection, server response times, and system resources.

Ans: Yes. The MacSonik solutions support large mailbox processing, although performance may vary based on system specifications.

Ans: Yes. Original timestamps, sender information, recipients, and mailbox properties are preserved.

Ans: Supported formats may include PST, MBOX, EML, MSG, PDF, HTML, CSV, JSON, TXT, DOC, DOCX, and additional formats depending on the product.

Ans: Yes. The MacSonik tools include a preview feature in both demo and licensed versions.

Ans: Demo versions are generally intended for evaluation purposes and may have export or migration limitations. The licensed version removes such restrictions.

Connect with us:

Email: support@macsonik.com | sales@macsonik.com
Tel: +91 97738 20439

100%
Secure Software
24× 7
Technical Support
5M+
Downloads
30 Days
Money Back Guarantee
logo

MacSonik develops advanced migration solutions for cloud platforms, file-based data, and complex tenant-to-tenant environments—engineered for precision and performance.

Useful Links

Help

Company

Call Us

  • +91 97738 20439

Email

  • sales@macsonik.com
  • support@macsonik.com
Copyright © MacSonik. All rights reserved.