How to Fix “Outlook Not Receiving Emails” ?
Summary: In this guide, we will learn how to resolve Outlook errors like Outlook not receiving emails. We will look at some troubleshooting ways to fix the issue without any data hindrance. Stay tuned to know about the solutions in detail. You can also use Mac OLM Converter which will help you to backup Outlook OLM files into other file formats to your hard drive. By this, you can create enough server space to receive new emails.
User Query: “Hi there, I’m having trouble receiving emails in Outlook. I’ve checked my settings and everything seems to be in order, but I’m still unable to receive any new emails in my Outlook. Could you please help me troubleshoot this issue and get my email functionality back on track?”
Outlook is a widely used email platform to share information electronically. However, it can be disappointing when you receive errors like not getting emails on Outlook while working. There can be various causes for this error, we will discuss them one by one. Later we will also look at some ways to fix Outlook not receiving emails errors.
Why Is I Not Receiving Outlook Emails ?
There can be several reasons in favor of not getting emails in Outlook, let’s understand them below.
- Poor Internet Connectivity Issues.
- Inbox Storage Issues.
- Incoming Mail is Counting as Spam by Outlook.
- The sender Could be in the block list.
There can be much more causes for this error. Moving ahead, let’s check out some promising solutions to handle Mac Outlook not receiving emails errors.
How Do I Solve Outlook Not Receiving Emails Mac?
Following are some fast and effective ways to solve Mac not receiving outlook emails error.
Active Internet Connection
Firstly, make sure that you have an active internet connection. Poor Internet Connectivity issues may also lead to this error.
Check Spam Folder
Check your Spam/Junk mail folder to move incoming important emails back to your Inbox.
Clear Cache
Sometimes, emails may stuck in the incoming process and you may receive errors like not getting emails in outlook. These files often, get stored in a hidden folder “ItemProcSearch folder”. To check these missing emails, consider clearing the cache.
Check Email Rules
If in case, you have created any rules, there is a possibility that the incoming emails are being routed to another email address. Check your rules to get them back to your Inbox.
Change the Way to Sort Outlook Emails
- Go to Outlook and tap on the Inbox button.
- Choose the Filter> Sort option at the bottom of the drop-down list.
- Here you can choose the way you want to sort your emails.
Deactivate Outlook Offline Mode
- Launch Outlook on your Mac.
- Tap the Outlook button and choose Preferences > Accounts.
- In this window, ensure that the Work Offline option is unchecked.
Check your Block List
Make sure that the Sender is not appearing in your block list. If the sender is blocked you may encounter Outlook not receiving emails issue.
If any of the solutions don’t work for you and still you are unable to receive emails in Outlook. You should backup Outlook emails in the desired file format/email application and save them to your hard drive. To do that you can go with a quick solution like MacSonik OLM Converter if you have OLM files. It is an effective utility that allows you to migrate Outlook Data files (.olm) into Gmail, Yahoo, Thunderbird, etc. Also, you can choose to backup and convert OLM files into 10+ file formats.
Final Words
This write-up briefly talks about the multiple solutions to deal with Outlook not receiving emails error. You are suggested to evaluate and try each solution to get your queries solved. If anything in the end still not worked, then you may try the Mac OLM File Converter to take a secure backup of the Outlook data files. This is because Mac Outlook creates OLM files not PST.
Frequently Asked Questions
Ans. To clear Outlook cache on Windows you can follow the given steps. Before proceeding with the solution, make sure to close Microsoft Outlook completely.
1. Press the Windows key + R to open the Run dialog box.
2. Type Outlook.exe /safe in the dialog box and press Enter.
3. Here, tap the File tab and click Options.
4. In this window, click on Advanced and go to the Outlook start and exit section.
5. Tap the Empty Auto-Complete List button. This will clear the cache of previously used email addresses.
To clear the Outlook cache on Mac, follow the given steps:
1. First, make sure that your system is connected to the Exchange server.
2. From the navigation pane, right-click on the Exchange folder and tap Properties.
3. In the General tab, press Empty Cache.
Q. What is my incoming mail server for Outlook?
Ans. The incoming mail server from Outlook is outlook.office365.com.
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