{"id":8345,"date":"2026-03-31T12:45:19","date_gmt":"2026-03-31T12:45:19","guid":{"rendered":"https:\/\/www.macsonik.com\/blog\/?p=8345"},"modified":"2026-08-11T05:02:21","modified_gmt":"2026-08-11T05:02:21","slug":"cannot-log-into-outlook-on-mac","status":"publish","type":"post","link":"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/","title":{"rendered":"Cannot Log into Outlook on Mac Error? How to Fix It"},"content":{"rendered":"\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-top\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;8345&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Cannot Log into Outlook on Mac Error? How to Fix It&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            <span class=\"kksr-muted\">Rate this post<\/span>\n    <\/div>\n    <\/div>\n<div style=\"background: linear-gradient(135deg, #FAFDFF, #DDF2FF);border-left: 5px solid #1E4258;border-radius: 12px;padding: 20px 25px;margin: 15px 0;font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;color: #2a2a2a\">\n<p style=\"font-size: 15px;line-height: 1.6;margin: 0\"><strong> User-Query:<\/strong><br \/><span style=\"font-weight: 400\">I am unable to sign in to Microsoft Outlook on my Mac and keep getting the &#8216;Cannot Log into Outlook on Mac&#8217; error, even though my password is correct. What are the best ways to fix this issue without losing my emails and account data?<\/span><\/p>\n<\/div>\n<p class=\"user-query\"><strong class=\"text-danger\">Summary: <\/strong><span style=\"font-weight: 400\">The authentication architecture for Outlook on macOS is notably more prone to complex failures than its Windows equivalent. When the macOS passwords connect with the company&rsquo;s security rules and Microsoft&rsquo;s Modern Authentication (MSAL), the error, &ldquo;Cannot log into Outlook,&rdquo; occurs. Continue to read this article to know everything about this error: why it occurs and how one can fix it. The solutions mentioned below are designed for company-managed Macs and professional Microsoft 365 business accounts.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0a0a0a;color:#0a0a0a\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0a0a0a;color:#0a0a0a\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Decoding_the_Errors_Outlook_for_Mac_Log_in_Issues\" >Decoding the Errors: Outlook for Mac Log in Issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Multiple_Fixes_to_Resolve_%E2%80%9CCannot_Log_into_Outlook%E2%80%9D_on_Mac\" >Multiple Fixes to Resolve &#8220;Cannot Log into Outlook&rdquo; on Mac<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Fix_01_Re-add_the_Existing_Outlook_Account\" >Fix 01: Re-add the Existing Outlook Account<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#To_re-add_the_account_follow_these_steps\" >To re-add the account, follow these steps:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Fix_02_Verify_Your_Email_Login_Details\" >Fix 02: Verify Your Email Login Details<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Fix_03_Restart_the_macOS_Device\" >Fix 03: Restart the macOS Device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Fix_04_Remove_Saved_Outlook_Passwords_from_Keychain_Access\" >Fix 04: Remove Saved Outlook Passwords from Keychain Access<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Fix_05_Upgrade_Outlook_for_Mac_to_its_Latest_Version\" >Fix 05: Upgrade Outlook for Mac to its Latest Version<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Simple_steps_to_backup_the_Mac_Outlook_OLM_data\" >Simple steps to backup the Mac Outlook OLM data:<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Conclusion\" >Conclusion<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Decoding_the_Errors_Outlook_for_Mac_Log_in_Issues\"><\/span>Decoding the Errors: Outlook for Mac Log in Issues<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<table border=\"1\">\n<tbody>\n<tr>\n<td>\n<p><strong>AADSTS50076<\/strong><\/p>\n<\/td>\n<td>\n<p>MFA required to sign in<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>AADSTS53003<\/strong><\/p>\n<\/td>\n<td>\n<p>Login blocked by security policy<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>AADSTS70011<\/strong><\/p>\n<\/td>\n<td>\n<p>Permission Error: Access Denied<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>AADSTS65001<\/strong><\/p>\n<\/td>\n<td>\n<p>App permissions not granted<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>&#8220;Can&#8217;t verify&hellip;&#8221; \/ Blank Auth<\/strong><\/p>\n<\/td>\n<td>\n<p>Saved login data is corrupted<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>&#8220;Password is incorrect&#8221;<\/strong><\/p>\n<\/td>\n<td>\n<p>Your saved login info is out of date<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Repeated sign-in loop<\/strong><\/p>\n<\/td>\n<td>\n<p>Outlook is stuck in a continuous sign-in loop<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><strong>Profile won&#8217;t load<\/strong><\/p>\n<\/td>\n<td>\n<p>Network connection blocked by the firewall<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><\/p>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Multiple_Fixes_to_Resolve_%E2%80%9CCannot_Log_into_Outlook%E2%80%9D_on_Mac\"><\/span>Multiple Fixes to Resolve &#8220;Cannot Log into Outlook&rdquo; on Mac<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Let us now look at the different manual fixes that resolve the Outlook for Mac login errors. We will also learn about a professional tool that helps users backup their OLM file data before executing the fixes.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_01_Re-add_the_Existing_Outlook_Account\"><\/span>Fix 01: Re-add the Existing Outlook Account<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>By removing and re-adding the Outlook account, the user can establish a fresh connection with the mail server. The Outlook login error can occur if the saved authentication data gets corrupted.<\/p>\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"To_re-add_the_account_follow_these_steps\"><\/span>To re-add the account, follow these steps:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>On your Mac, open <strong>MS Outlook<\/strong> and click on <strong>Outlook<\/strong>.<\/li>\n<li>Then, choose <strong>Settings<\/strong> &gt; <strong>Accounts<\/strong> and select the <strong>desired email account<\/strong>.<\/li>\n<li>After that, <strong>remove <\/strong>the selected account and restart the application.<\/li>\n<li>Now, again go to <strong>Settings<\/strong> &gt; <strong>Accounts<\/strong> &gt; <strong>+ Add Email Account<\/strong>.<\/li>\n<li>Enter the <strong>new email ID<\/strong> and click <strong>Continue<\/strong>.<\/li>\n<li>Next, input the <strong>password<\/strong> and finish the setup process.<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_02_Verify_Your_Email_Login_Details\"><\/span>Fix 02: Verify Your Email Login Details<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Incorrect login credentials are the most common reasons behind the &#8220;Outlook cannot log in&rdquo; error. Make sure to enter the correct email ID, password, and other details. Also, if there is two-factor authentication, make sure to generate an app password.<\/p>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_03_Restart_the_macOS_Device\"><\/span>Fix 03: Restart the macOS Device<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, the Outlook Login issue on Mac occurs due to a temporary glitch, background authentication issues, or network issues. Restarting the system refreshes the operating system.<\/p>\n<ol>\n<li><strong>Close all<\/strong> the <strong>Microsoft apps<\/strong> and then click on the <strong>Apple menu<\/strong>.<\/li>\n<li>After that, select the <strong>Restart<\/strong> button and wait for the system to shut down.<\/li>\n<li>Then,<strong> restart<\/strong> the system and open <strong>Microsoft Outlook<\/strong> again.<\/li>\n<li>Now, try to <strong>log in<\/strong> to your Outlook email account.<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_04_Remove_Saved_Outlook_Passwords_from_Keychain_Access\"><\/span>Fix 04: Remove Saved Outlook Passwords from Keychain Access<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the data is corrupted in the authentication details, Outlook may show a login error. It is recommended to delete the saved passwords and create fresh login credentials.<\/p>\n<ol>\n<li>First, close <strong>MS Outlook<\/strong> and then open <strong>Finder<\/strong>.<\/li>\n<li>Now, go to <strong>Applications<\/strong> &gt; <strong>Utilities<\/strong> and launch <strong>Keychain Access<\/strong>.<\/li>\n<li>After that, head to the <strong>Default Keychains <\/strong>section and select <strong>Login<\/strong>.<\/li>\n<li>Next, search <strong>Outlook, Microsoft, Office &hellip;<\/strong> and look for <strong>credentials, email details,<\/strong> or<strong> passwords.<\/strong><\/li>\n<li>Right-click on each of them and select <strong>Delete<\/strong>. Close the<strong> Keychain Access<\/strong>.<\/li>\n<li><strong>Restart<\/strong> the system and open <strong>Outlook<\/strong> again. Check by entering the account login details.<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_05_Upgrade_Outlook_for_Mac_to_its_Latest_Version\"><\/span>Fix 05: Upgrade Outlook for Mac to its Latest Version<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Working on an older version of MS Outlook may contain bugs or compatibility issues. Upgrading to the newer versions of macOS resolves the compatibility issues and fixes the login problems.<\/p>\n<ol>\n<li>On your macOS, open the <strong>Outlook<\/strong> application.<\/li>\n<li>After that, navigate to <strong>Help<\/strong> &gt;<strong> Check for Updates<\/strong>.<\/li>\n<li>If an update is available, it will be displayed as <strong>Microsoft AutoUpdate<\/strong>.<\/li>\n<li>Click on <strong>Update<\/strong> and install the latest update.<\/li>\n<li>Now, <strong>restart<\/strong> your Mac and open the <strong>Microsoft Outlook<\/strong> application again.<\/li>\n<li>Try to <strong>sign in<\/strong> to your email account.<\/li>\n<\/ol>\n<p>The user can try out these fixes to solve the &ldquo;Cannot log into Outlook&rdquo; error. Moreover, it is recommended to always take a backup of the Outlook for Mac OLM files. To backup the Mac Outlook OLM file data in bulk, use an expert software, the <strong>MacSonik OLM Converter<\/strong>. This converter tool enables users to <a href=\"https:\/\/www.macsonik.com\/blog\/import-olm-file-to-office-365\/\" target=\"_blank\"><strong>import OLM file to Office 365<\/strong><\/a> and other email platforms. Also, it supports conversion to PST, MBOX, EML, PDF, and various file formats as well.&nbsp;<\/p>\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Simple_steps_to_backup_the_Mac_Outlook_OLM_data\"><\/span>Simple steps to backup the Mac Outlook OLM data:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ol>\n<li>Download and run the tool on your system.<\/li>\n<li>Then, choose between <strong>Single Mode<\/strong> or <strong>Multiple Mode<\/strong> to add your desired OLM file and press <strong>Next<\/strong>.<\/li>\n<li>Select the <strong>Output File Format<\/strong> as desired and apply the additional settings if needed to refine the process.<\/li>\n<li>Now, click on the <strong>Destination Path<\/strong> to choose the location to save the file.<\/li>\n<li>At last, tap the <strong>Convert<\/strong> button to backup the OLM file.<\/li>\n<\/ol>\n<div style=\"background-color: #f7fbff;border-left: 4px solid #0073e6;padding: 16px 20px;margin: 25px 0;font-family: Arial, sans-serif;font-size: 15px;line-height: 1.8;color: #003366;border-radius: 6px\"><strong style=\"color: #0073e6\">Real-Life Scenario:<\/strong><br \/><span style=\"font-weight: 400\">After a macOS update, a user could no longer sign in to Microsoft Outlook and kept getting the Outlook login error. Before troubleshooting, he backed up his entire mailbox using <\/span><a href=\"https:\/\/www.macsonik.com\/olm\/converter\/\" target=\"_blank\"><strong>MacSonik OLM Converter<\/strong><\/a><span style=\"font-weight: 400\"> to protect his emails, contacts, and calendars. He then tried manual fixes such as clearing credentials from Keychain Access, re-adding the account, etc., which eventually solved the issue.<\/span><\/div>\n<div class=\"row justify-content-center ms_btn_sec my-3\">\n<div class=\"col-md-6\">\n<ul id=\"myTab\" class=\"nav nav-tabs justify-content-center mb-3\" role=\"tablist\">\n<li class=\"nav-item\"><a id=\"mac-tab\" class=\"nav-link px-4 rounded-0 text-dark active\" role=\"tab\" href=\"#mac\" data-toggle=\"tab\" aria-controls=\"mac\"> Mac<\/a><\/li>\n<li class=\"nav-item\"><a id=\"windows-tab\" class=\"nav-link px-4 rounded-0 text-dark\" role=\"tab\" href=\"#windows\" data-toggle=\"tab\" aria-controls=\"windows\"> Windows<\/a><\/li>\n<\/ul>\n<div id=\"myTabContent\" class=\"tab-content text-center\">\n<div id=\"mac\" class=\"tab-pane fade show active\" role=\"tabpanel\" aria-labelledby=\"mac-tab\"><a class=\"btn btn-download mr-3\" href=\"https:\/\/www.macsonik.com\/dl\/Macsonik-olm-converter-tool.dmg\"> Download Now<\/a><a class=\"btn btn-buy\" href=\"https:\/\/www.macsonik.com\/olm\/converter\/buy.php\"> Purchase Now<\/a><\/div>\n<div id=\"windows\" class=\"tab-pane fade\" role=\"tabpanel\" aria-labelledby=\"windows-tab\"><a class=\"btn btn-download mr-3\" href=\"https:\/\/www.macsonik.com\/dl\/Macsonik-olm-converter-tool-windows.exe\"> Download Now<\/a><a class=\"btn btn-buy\" href=\"https:\/\/www.macsonik.com\/olm\/converter\/buy.php\"> Purchase Now<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To wrap up, through this blog, we have shared all the relevant approaches that solve the &ldquo;Cannot log into Outlook&rdquo; error. This error can occur due to several reasons, including incorrect authentication and an outdated Mac version of the OS. We have mentioned multiple manual solutions that can fix this problem. Furthermore, it is suggested that users should keep a backup of their Outlook for Mac OLM file. For this, an expert tool is <strong>Mac<\/strong> <strong>OLM Converter<\/strong>, which automates the process in just a few clicks.<\/p>\n<div style=\"background-color: #f9fbff; border-left: 4px solid #0073e6; padding: 16px 20px; margin: 25px 0; font-family: Arial, sans-serif; font-size: 15px; line-height: 1.8; color: #003366; border-radius: 6px;\"><strong>Also Read: <a href=\"https:\/\/www.macsonik.com\/blog\/fix-outlook-for-mac-error-code-17193\/\">Fix Outlook for Mac Error Code 17193<\/a><\/strong><\/div>\n<h4 class=\"faq_heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1774959295912\"><strong class=\"schema-faq-question\"><strong>Q1- How do I fix the \u201cSomething went wrong\u201d error in Outlook Mac?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans-<\/strong> To fix the \u201cSomething went wrong\u201d error in Microsoft Outlook on Mac, remove and re-add the account, clear saved credentials from Keychain Access, and update Outlook to the latest version. If the issue persists, create a new Outlook profile or switch between New Outlook and Legacy Outlook mode.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1774959328801\"><strong class=\"schema-faq-question\"><strong>Q2- Do I need to create a backup before fixing Outlook login issues on Mac?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans-<\/strong> Yes, it is recommended to create a backup before troubleshooting login issues in Microsoft Outlook on Mac, especially before removing accounts or profiles. A backup ensures your emails, contacts, calendars, and other mailbox data remain safe if anything goes wrong during the repair process.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>User-Query:I am unable to sign in to Microsoft Outlook on my Mac and keep getting the &#8216;Cannot Log into Outlook<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/\">Read More<\/a><\/p>\n","protected":false},"author":10,"featured_media":8353,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[475,476,477],"class_list":["post-8345","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mac-error","tag-cannot-log-into-outlook-on-mac","tag-mac-error","tag-outlook-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cannot Log into Outlook on Mac Error? 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Learn causes, quick solutions, and safe ways to protect your data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.macsonik.com\/blog\/cannot-log-into-outlook-on-mac\/\" \/>\n<meta property=\"og:site_name\" content=\"MacSonik\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MacSonik-109117510972403\/\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-31T12:45:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-11T05:02:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.macsonik.com\/blog\/wp-content\/uploads\/2026\/03\/cannot-log-into-outlook-on-mac.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"698\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Amelia James\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@sonikmac\" \/>\n<meta name=\"twitter:site\" content=\"@sonikmac\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amelia James\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.macsonik.com\\\/blog\\\/cannot-log-into-outlook-on-mac\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.macsonik.com\\\/blog\\\/cannot-log-into-outlook-on-mac\\\/\"},\"author\":{\"name\":\"Amelia James\",\"@id\":\"https:\\\/\\\/www.macsonik.com\\\/blog\\\/#\\\/schema\\\/person\\\/d0fb06fb215cfa9c58f837f4418af534\"},\"headline\":\"Cannot Log into Outlook on Mac Error? 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